Shipping Policy
Order Processing and Delivery Time
The standard delivery time in our store is 4 to 11 business days and consists of two stages:
1. Order processing time, 1 to 3 business days
This includes order confirmation, quality control, and preparation of the package for shipment.
2. Delivery time, 3 to 8 business days
Delivery time depends on the destination address and includes transport from our international warehouse to your home.
You can track the status of your order at any time through the “Track Your Order” page available in the main menu.
If you have any questions regarding your order, feel free to contact our support team.
Payment Methods
At Relevia, we provide secure and convenient payment options.
We accept the following payment methods:
Visa
Mastercard
Maestro
American Express
Apple Pay
Google Pay
PayPal
All payments are processed through secure SSL encrypted connections, ensuring full protection of your personal and payment information.
Order Cancellation Policy
If you wish to cancel your order, please contact us within 4 hours of placing the order.
After this period, the order may already be processed and cancellation may no longer be possible.
If the order has already been shipped, you may still return the product after receiving it according to our Return Policy.